My experience

Nov 2019 – Current

Freelance – Web designer/Graphic Designer
Tech Girl

  • Website design
  • Website and email hosting
  • Website solutions
  • Graphic design
  • Animations
  • Video production/editing

Previously Tech Girl used to provide IT support, PC builds and various other IT services.

Mar 2016 – Jun 2018

Field IT Engineer & Consultant
Simtech Computer Systems Ltd

  • Dealing with customer enquires/support face-to-face/phone/email
  • Repairs (down to board level) to computers, laptops, tablets, printers, hard drives, servers
  • Networking (computer based and physical running of cables)
  • Daily backups
  • On-site and off-site repairs and support
  • Stock management
  • Continuing PAT schedule

Mar 2016 – Jun 2018

Freelance IT Tutor/Consultant/Engineer
IT Help Hub

  • Tutoring customers within their homes
  • Computer repairs and upgrades

Sept 2011 – May 2015

ICT Technician
Oasis Isle of Sheppey Academy

  • Providing ICT support to staff and students
  • Computer / laptop / thin client / server / projectors / whiteboards / TVs / printers / photocopier repairs, troubleshooting and upgrades
  • Training staff and students on systems
  • Updating and editing digital signage including producing associated artwork

Studied MCSA: Windows Server 2008 R2 course at Mid Kent College over a two week period but never took the exams.

Sept 2010 – Sept 2011

Technology Support Specialist
The American School in London

  • Providing ICT support to students and staff
  • Laptop, computer, printer and photocopier troubleshooting, repairs and upgrades
  • Researching new technologies for us in an audio/visual lab environment

Self studied MCITP: Enterprise Desktop Administrator on Windows 7 Desktop but never took the exams.

Sept 2009 – Jul 2010

ICT Faculty Learning Mentor
Barton Court Grammar School

  • Covering ICT (and occasional other subject) lessons (National Curriculum and International Baccalaureate)
  • ICT Support for students and staff
  • Troubleshooting, repairing and upgrading computers, laptops, photocopiers, printers, TVs, projectors and whiteboards.
  • Conducting IT workshops for staff and associated helpsheets

Apr 2008 – Aug 2009

ICT Assistant (Part time)
Cliftonville Primary School

  • ICT support to staff and student
  • Network and server support
  • Upkeep of ICT equipment
  • User and share creation and management

Mar 2001 – Feb 2003

ICT Technician & Part time tutor
East Kent ITeC Ltd

  • ICT Support to staff and students
  • Repairs to ICT equipment
  • Creating/producing/printing student materials
  • Tutoring classes (large classes up to 30 or 1-to-1 tutoring)
  • Classroom support
  • Website updates
  • General office duties